Practice Test 2 | Google Cloud Certified Professional Cloud DevOps Engineer | Dumps | Mock Test
You are part of an on-call Site Reliability Engineering team managing a web application in the production. The application serves user requests from several regions. A new update was deployed over the weekend to introduce new features into the application. Users are reporting errors and failed processed requests from the application. Your team declares an incident, accesses the impact and discovers the issue is affecting users in one region.
Which of the following is the recommended action?
A. Take steps to mitigate the impact.
B. Carry out a root-cause analysis of the incident, to prevent it from happening again.
C. Fix what caused the incident and write a post-mortem.
D. Roll back the previous version of the application.
Correct Answer: A
- Options B, C and D are incorrect. Mitigating the impact is the recommended next course of action when you know the extent of the impact. Performing root-cause analysis and post-mortem is done after service is fully restored.
- Options A is CORRECT. This is the first recommended next step after assessing the impact or extent of the incident.
Reference:
- https://sre.google/workbook/incident-response/ (Case Study 2)
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