Practice Test 1 | Google Cloud Certified Professional Cloud DevOps Engineer | Dumps | Mock Test
You are part of an on-call SRE team managing a production application. The application receives requests, processes it and returns the response to the user. A new update was deployed yesterday to introduce new features into the application. Users are now complaining about errors and failed processed requests from the application. Your team declares an incident.
Which of the following is the recommended first action after an incident is declared?
A. Mitigate the impact.
B. Perform a root-cause analysis of the incident.
C. fix what caused the incident and write a post-mortem.
D. Assess the impact of the incident.
Correct Answer: D
- Options A, B and C are incorrect. Mitigating the impact is not the first action because you do not know the extent of the impact. Performing root-cause analysis and post-mortem is done after service is fully restored.
- Options D is CORRECT. This is the first recommended step. Assessing the impact or extent of the incident.
Reference:
- https://sre.google/workbook/incident-response/ (Case Study 2)
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